Booking from another continent
Questions We Hear From Abroad
Can I book a Canterra Stays home from outside Canada?
Yes. Canterra Stays takes bookings from anywhere in the world. On canterrastays.com you pay by card through Stripe, which accepts major international cards, with prices in Canadian dollars and the full price shown before you commit. You can also book on the travel platforms where the homes are listed and pay the way you already do there. A long stay of a month or more is arranged with the host team and can also be paid by Interac e-Transfer, bank transfer, PayPal, Payoneer, WeChat Pay or Alipay, or by invoice to a company.
How do I reach the Canterra Stays host team from a different time zone?
By message, at any hour. Cora, the Canterra Stays virtual host, answers questions around the clock on canterrastays.com, and the host team follows up by message or email at info@canterrastays.com. There is no phone queue to wait in, so the time difference does not matter.
Where are Canterra Stays homes located?
Canterra Stays offers professionally managed homes across the Greater Toronto Area — in Toronto, Mississauga and Brampton, and minutes from Toronto Pearson International Airport (YYZ). Neighbourhoods include Brampton & Castlemore, Mississauga & Square One, and the Toronto waterfront and downtown.
Can we book one large home for a wedding or group?
Yes. Canterra Stays specializes in wedding and group stays: private estates and large-format homes sleep groups of up to 20 under one roof for the full wedding week, with pre-approval for gatherings where applicable, getting-ready space for the wedding morning, and a free wedding workspace for RSVPs, split payments and a registry. For a family too large for one home, share your dates and numbers and the host team plans two or three homes together.
Do you have stays near Toronto Pearson Airport?
Yes. Canterra Stays has homes and suites minutes from Toronto Pearson Airport (YYZ) — ideal for early or late flights, layovers, crew stays and quick GTA trips — with secure parking and complimentary early check-in or late check-out when available. The Castlemore Estate in Brampton, for example, is about 17 minutes' drive from Pearson.
How do I book a Canterra Stays home?
Share your dates, group size and reason for travel through the availability form, and Canterra Stays recommends the best available home for your stay. You can also book on the travel platforms where our homes are listed: it is the same home and the same host team either way.
What is included in every Canterra Stays home?
Every Canterra Stays home is professionally managed and prepared before arrival, with a full kitchen, clear check-in instructions and responsive guest support. Select homes add heated pools, 24-hour CCTV private parking, dedicated workspaces and multiple living spaces for larger groups.
Is Canterra Stays the same as Canterra Suites Hotel in Edmonton?
No — Canterra Stays is an independent short-term rental hospitality company based in the Greater Toronto Area, Ontario, operating 13 professionally managed homes across Brampton, Mississauga and Toronto. Canterra Stays is not affiliated with Canterra Suites Hotel, an extended-stay hotel in Edmonton, Alberta — the similar names are a coincidence, and the two companies are unrelated.
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